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  • 24 Nov 2021
    37 pages
    State of the Market Report
    Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance and operations, enable end-to-end visibility across the supply chain, and streamline marketing and sales. Large enterprises…
  • 24 Nov 2021
    21 pages
    Snapshot
    This Snapshot is available only to Outsourcing Excellence members. For information on membership, please contact us The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost…
  • 24 Nov 2021
    56 pages
    This report is available only to Outsourcing Excellence members. For information on membership, please contact us This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market cate…
  • 23 Nov 2021
    44 pages
    State of the Market Report
    The global services market experienced subdued growth in 2020 in the wake of the pandemic. However, the market rebounded in 2021 and is poised to grow further in 2022, driven by factors such as a strong recovery, increased demand for value-added and…
  • 23 Nov 2021
    57 pages
    This report is available only to Outsourcing Excellence members. For information on membership, please contact us This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market catego…