Early adopters of Salesforce services were looking to effectively manage customer relationships, market targeted products, explore sales performance, and drive cost efficiency. As the Salesforce technology landscape broadened, enterprises’ approaches…
The P&C Insurance BPO – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 10 P&C insurance BPO service providers. The report enables current and potential buyers of P&C insurance services to assess providers…
In this research, we take a deep dive into the recordkeeping function of the Defined Contribution (DC) plan administration business, analyzing the DC market and the recordkeeping function and exploring the challenges recordkeepers face as a result…
As IoT systems become an indispensable part of our daily lives, it is vital to test these systems rigorously and stringently to ensure that they are secure, efficient, and function as intended. However, testing IoT systems is a complex exercise, with…
Intelligent Virtual Agent (IVA) solutions are a key enabler of automation in the front office, with their popularity driven by increasing technological sophistication and successful pilots. Enterprises across industries and geographies are leveraging…