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Global banking, financial services, and insurance firms are modernizing their IT systems by adopting enterprise platforms to create…
Enterprises’ cloud consumption has experienced a dramatic shift – from a skeptical outlook toward the public cloud to going all in on the public cloud – in the last few years. More than 90% of enterprises already leverage one or more public clouds…
Enterprises’ cloud consumption has experienced a dramatic shift – from an initial skeptical outlook toward the public cloud to going all in on the public cloud – in the last few years. More than 90% of enterprises already leverage one or more public…
Customer Experience Management (CXM) Services in Europe, Middle East, and Africa (EMEA) – Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 21 CXM service providers operating in EMEA. It offers a detailed…
The rise of the sharing economy, rapidly evolving customer demands, the changing nature of risks, and significant COVID-19-caused shifts in the business environment have prompted carriers to institute new business models by enabling products, service…