Employee engagement and experience are becoming increasingly important for enterprises, with several aspects – rewards & recognition, learning & development, physical & financial wellness, employee assistance, collaboration & communication, and peopl…
Third-party Administrators (TPAs) have always been closely involved with the insurance industry due to the pseudo-insurer role they play across the value chain and for almost all product lines. Now, with winds of transformation sweeping across the…
The global sourcing market grew rapidly to surpass US$211 billion in 2019 , with Global Business Services (GBSs) continuing to be an integral component of the sourcing model, accounting for ~27% of the market.
The GBS’ model success in India, Irel…
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Innovation is no longer a buzz word. Technological disruptions have made it more important than ever for organizations to be future-re…
The global services landscape continued to experience growth in 2019, though at a slower pace in terms of both revenue and headcount due to a global macroeconomic slowdown, tightening legal/regulatory landscape (GDPR, Brexit), and volatile currency…