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  • 26 Mar 2021
    16 pages
    Viewpoint
    Global/local expansion and the need to address talent shortage are the primary organizational drivers for outsourcing HR administration services. Organizations wanting to expand their presence into new markets for competitive advantage or those looki…
  • 26 Mar 2021
    10 pages
    Snapshot
    This Snapshot is available only to Outsourcing Excellence members. For information on membership, please contact us The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost…
  • 26 Mar 2021
    13 pages
    Snapshot
    This Snapshot is available only to Outsourcing Excellence members. For information on membership, please contact us The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost…
  • 26 Mar 2021
    12 pages
    Snapshot
    This Snapshot is available only to Outsourcing Excellence members. For information on membership, please contact us The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost…
  • 25 Mar 2021
    90 pages
    PEAK Matrix® Report
    Intelligent Process Automation (IPA) is one of the most potent digital levers enabling digital transformation for organizations globally. Enterprises are facing unprecedented pressure to reduce costs, optimize operations, and increase business resili…