Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy…

Looking back at 2020, which was one of the most challenging years in recent history, probably the biggest learning is that the world (humans, businesses, and economies) is much more resilient than it was given credit for resilience. Amid what can be…

On August 17, Everest Group hosted a webinar titled, "Application Services in 2021: Rate Hikes, Productized DevOps, and More?" Are your IT application services deals aligned with the current market dynamic? As rates rise, buyers and providers should…

The enterprises’ adoption of automation technologies has been accelerating over the last few years. The COVID-19 pandemic has stress-tested organizations’ business continuity plans and forced enterprises to rethink their strategic priorities. The…

This Snapshot is available only to Outsourcing Excellence members. For information on membership, please contact us The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost…