Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy…

PEAK Matrix® Heatmap is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us The Heatmap is designed to help sourcing and category managers compare their current and potential servic…

In this research, we carry out a detailed analysis of the Property & Casualty (P&C) insurance industry, analyzing the forces shaping the industry’s future, especially in the light of the COVID-19 pandemic. We highlight the implications for key insura…

The global Contingent Workforce Management (CWM) market is experiencing rapid transformation, as buyers demand an increasing scope of services from service providers. In addition to employing traditional temporary labor, buyers are relying on third-p…

GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals to…