The COVID-19 pandemic and the resulting economic fallout have adversely impacted Life and Annuity (L&A) insurance businesses, leading to demand stress, revenue compression, and profitability pressures. The challenges have been compounded by carriers…

Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance and operations, enable end-to-end visibility across the supply chain, and streamline marketing and sales. Large enterprises…

COVID-19 has fundamentally altered the functioning of the healthcare industry by significantly changing who receives care and how they access it. The pandemic has also posed several challenges for payers, such as disruption of member service operatio…

Organizations globally have had to overcome unprecedented challenges to sustain business activity in the last 18 months. Before 2020, rapid technological advances, changing workforce demographics, and evolving customer expectations were already shapi…

On September 14, Everest Group hosted a webinar titled, "Is Agile Working? Where Enterprises Are Going Wrong." Agile has been established as the de-facto software development of the future; yet, enterprises’ journeys and their ability to scale agile…