Intelligent Virtual Agent (IVA) solutions are a key enabler of automation in the front office, with their popularity driven by increasing technological sophistication and successful pilots. Enterprises across industries and geographies are leveraging…
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Everest Group regularly organizes virtual sessions in which senior executives from…
A combination of regulatory pressure and market forces is driving the adoption of open banking globally, with the aim to enhance customer experience and reinvent product and business models. Banks are embracing open banking to take a partnership-dri…
On May 19, Everest Group hosted a webinar titled, "What Next? Adjusting Your Workforce Strategies to Address Tomorrow’s Global Economy."
To say that 2020 has been a turbulent year is an understatement. While the COVID-19 pandemic continues to affect…
The future of mobility is being defined by the digital-enabled convergence of autonomous driving, connected vehicles, electrification, and shared mobility. Developments in Electronic Vehicles (EVs) and environmental concerns are leading to change.
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