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  • 15 Apr 2020
    27 pages
    On April 15, Everest Group hosted a webinar titled, "How to Navigate the COVID-19-Led Economic Downturn (and Thrive in the Recovery)." The spread of COVID-19 has wreaked major havoc on financial markets around the world. Although much remains uncert…
  • 14 Apr 2020
    98 pages
    Process mining is a key enabler to achieve process excellence and automation, facilitating the digital transformation journey of organizations. Process mining solutions leverage event logs generated by information systems such as ERP, CRM, HCM, and…
  • 14 Apr 2020
    9 pages
    This report is available only to Strategic Outsourcing & Vendor Management and GICs & Shared Service members. For information on membership or purchase, please contact us The COVID-19 pandemic has caused unprecedented crises in the global services…
  • 9 Apr 2020
    17 pages
    This Snapshot is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in…
  • 9 Apr 2020
    21 pages
    This Snapshot is available only to Strategic Outsourcing & Vendor Management members. For information on membership, please contact us The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in…