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  • 14 Sep 2021
    30 pages
    State of the Market Report
    COVID-19 has fundamentally altered the functioning of the healthcare industry by significantly changing who receives care and how they access it. The pandemic has also posed several challenges for payers, such as disruption of member service operatio…
  • 14 Sep 2021
    17 pages
    Viewpoint
    Organizations globally have had to overcome unprecedented challenges to sustain business activity in the last 18 months. Before 2020, rapid technological advances, changing workforce demographics, and evolving customer expectations were already shapi…
  • 14 Sep 2021
    34 pages
    Webinar
    On September 14, Everest Group hosted a webinar titled, "Is Agile Working? Where Enterprises Are Going Wrong." Agile has been established as the de-facto software development of the future; yet, enterprises’ journeys and their ability to scale agile…
  • 13 Sep 2021
    177 pages
    Service Provider Compendium Report
    Revenue Cycle Management (RCM) Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 28 service providers, including their scale of operations, technology solutions, and delivery locations, along with…
  • 10 Sep 2021
    14 pages
    Viewpoint
    Enterprise business processes often revolve around document processing, with companies often spending significant manual effort in extracting meaningful information from documents. Manual document processing is not only cost-intensive, but also marke…