The report Market Vista™: 2020 Year in Review and Outlook for 2021 provides an overview of the developments in the global services industry in 2020 and presents our outlook for 2021. We also highlight key trends and drivers for GBS, offshore/nearshor…

The year 2020 was eventful for the Rewards and Recognition (R&R) industry, as the pandemic emphasized the importance of R&R solutions to maintain employee engagement and motivation, coupled with overall well-being and development. Notably, while the…

The semiconductor industry is experiencing significant ER&D investments driven by increasing adoption of AI chips, proliferation of IoT and connected devices, and the shift to lower technology nodes. However, semiconductor enterprises are facing chal…

The global sourcing market surpassed US$214 billion in 2020, with Global Business Services (GBS) continuing to be an integral component of the sourcing model, accounting for approximately 27% of the market. The success of the GBS model in India, Irel…

Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy…