As enterprises adopt hybrid work across a multi-generational workforce, each with unique needs and priorities, they are redefining their workplace strategies to align with the future of work. In this evolution, Microsoft’s Modern Work offerings such as Teams and other Office 365 applications have instrumental in revolutionizing enterprise communication and collaboration tools, thereby enhancing employee engagement and productivity.

Further, in their quest for providers who can deliver effective Modern Work solutions and navigate the pillars of Employee Experience (EX), productivity, and cost optimization, enterprises are increasingly recognizing the value of Microsoft Modern Work specialist service providers

This report explores the scope of Microsoft Modern Work and highlights how specialist service providers in this space are carving out their niche by expanding capabilities, adjusting strategies, and offering expertise across key segments: collaboration and productivity, desktop and virtualization management, converged communications, enterprise mobility, and employee enablement.

Scope

All industries and geographies

Contents

In this report, we study:

• The digital workplace evolution and provider landscape
• Key benefits of engaging with Microsoft Modern Work specialists service providers
• The top 10 specialist service providers in each segment of Microsoft Modern Work services

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management