Market Vista™ Q1 2024 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments (including the latest developments in next-generation technologies such as digital services), Global Business Services (GBS) market dynamics, and emerging trends in offshoring.
Scope
All industries and geographies
Contents
This report studies:
Key market trends in Q4 2023
Outsourcing and offshoring deal trends by function, geography, industry, and buyer type
Assessments of 35 leading providers (including seven pure-play engineering services providers) on financial performance, changes in geographic footprint, alliances, capability enhancements, mergers and acquisitions, and initiatives in next-generation technologies (for example, digital services)
Major outsourcing deals
Renewal/Restructuring activity and new contracts signed in the quarter
Outsourcing and GBS market health index
GBS market assessment, including recent setups, expansions, and divestitures (for both offshore and onshore locations)
As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024.
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