The Banking and Financial Services (BFS) industry in APAC is rapidly transforming due to digital technology adoption, regulatory changes, and a focus on sustainability and open banking. These shifts present challenges and opportunities, prompting BFS firms and technology providers to innovate and create more value. Strategic partnerships and implementing technologies are key strategies employed to foster innovation and elevate customer satisfaction.

In this report, we explore the BFS industry’s evolving landscape in APAC, focusing on prevalent themes such as cloud computing, customer experience, data and analytics, open finance, risk and compliance, sustainability, and the growing adoption of Third-party Platforms (TPPs). For each theme, the report provides insights into current trends, drivers, adoption patterns, partnerships, and future outlooks. Geographically, the analysis extends to key APAC countries, including Australia, China, India, Japan, New Zealand, and Singapore.

Scope

• Industry: BFS
• Geography: APAC
• Services: Technology and IT services

Contents

In this report, we examine:

• Technology investments made by APAC banks, ongoing deals, prevalent themes, and the challenges the industry faces
• Key trends across BFS IT spending, including investments in cloud computing, embedded finance, and TPPs
• The regulatory and compliance landscape
• Adoption of data analytics and AI within the industry
• Key sustainability initiatives and customer experience priorities shaping the future of BFS in APAC

Membership(s)

Banking and Financial Services Information Technology

Outsourcing Excellence