The pandemic made enterprises realize the importance of contingent workforce, driving the expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Vendor Management System (VMS) markets. Despite the recent economic slowdown, CWM and VMS providers have continued to enhance service delivery capabilities and advance process digitalization.

With evolving enterprise expectations, providers are focusing on Total Talent Acquisition (TTA), and newer talent acquisition models such as services procurement, independent contractors / freelancers, and direct sourcing. Additionally, providers are prioritizing generative AI, advance analytics, and automation to develop end-to-end CWM capabilities.

Scope

All industries and geographies

Contents

In this report, we:

• Study the evolution of the CWM/MSP and VMS markets
• Discuss location-based differences in the CWM and VMS markets
• Examine buyer adoption trends
• Assess key trends shaping the future of the CWM and VMS markets

Membership(s)

Contingent Workforce Management

Sourcing and Vendor Management