Everest Group defines process orchestration as software that enables business users to design, manage, and monitor end-to-end business processes. It includes key capabilities, such as process modeling, managing business rules, designing user interfaces for capturing/presenting data, overseeing hybrid (human + digital) workforce management, and providing process-related insights. The process must orchestrate the flow of work across workers (such as robotic process automation, intelligent document processing, and conversational AI) and enterprise applications in long-running workflows.
In this report, we analyze the process orchestration market for buyers, software providers, and third-party enablers (including providers and system integrators). The report offers a comprehensive view across various dimensions, including market size and adoption trends, buyer expectations, key barriers to adoption, and best practices. The analysis covers solution characteristics, product capabilities and trends, the technology provider landscape, and the outlook for 2024.
Scope
Process orchestration software products that are sold on license, irrespective of any ongoing business or IT process outsourcing or managed services
All industries and geographies
Contents
In this report, we examine:Market size and adoption trends across buyer geography, industry, and business function
Buyer expectations including key barriers to adoption and best practices
Process orchestration solution characteristics and key product capabilities and trends
