Everest Group’s Capital Markets Operations Provider Compendium 2023 provides comprehensive and fact-based snapshots of 23 providers and includes insights on the capital markets operations provider landscape. It offers detailed profiles of each provider, with a comprehensive picture of its services suite, recent developments and investments, key clients, technology solutions, and delivery locations. Each profile also specifies the provider’s position on Everest Group’s PEAK Matrix^® as Leaders, Major Contenders, or Aspirants based on their capabilities and offerings. The compendium will enable banks, financial institutions, and providers to make informed sourcing and partnership decisions and gain a better understanding of the current capital markets provider landscape.

Scope

• Industry: Banking and Financial Services (BFS)
• Geography: global
• The report covers vertical-specific capital markets operations and does not include horizontal business processes such as Finance and Accounting (F&A), Human Resources (HR), procurement, and contact center

Contents

In this report, we feature 23 capital markets operations provider profiles and include:

• Capital markets Business Process Services (BPS) scale of operations: key leaders, services suite, FTEs, and recent developments
• Delivery locations: details of providers’ key delivery locations worldwide
• Client portfolio: capital markets BPS revenue split by geography and buyer size, FTE split by segment and delivery location, and key clients
• Technology solutions:key solutions and their brief descriptions
• Solutions for risk management and regulatory reporting in capital markets

Membership(s)

Banking and Financial Services Business Process

Sourcing and Vendor Management