The growing interest in sustainable and responsible business practices has propelled the widespread adoption of impact sourcing among enterprises and providers. Over time, the advantages of impact sourcing, such as accessing previously untapped talent pools, improving retention rates, and enhancing employer brands, have become increasingly apparent. Providers are actively investing in underserved regions, forging partnerships with local authorities, non-profit organizations, educational institutions, and talent acquisition agencies to create employment opportunities for individuals from disadvantaged communities. Additionally, governmental policies mandating employment, coupled with incentives and tax benefits, alongside the increasing recognition and adoption of Environmental, Social, and Governance (ESG) norms and the United Nations’ Sustainable Development Goals (SDGs), have encouraged businesses to enhance their workforce diversity.

Enterprises are demonstrating a growing preference for providers that have implemented impact sourcing programs or other social initiatives. Most enterprises are satisfied with their impact sourcing engagements, covering various aspects such as domain expertise, service portfolio, delivery capabilities, talent, and commercial factors. Some enterprises are partnering with providers to leverage their expertise in developing their own impact sourcing programs, aiming to enhance inclusivity and diversity in their talent management practices.

This report relies on primary and secondary data collection, including conversations with various market participants such as enterprise buyers, outsourcing providers, and impact sourcing specialists. The primary objective of this report is to inspire and enable enterprises and providers to incorporate impact sourcing and other inclusive talent management strategies within their organizations.

Scope

• All industries with focus on impact sourcing talent strategy
• Geography: global
• Impact sourcing programs of both impact sourcing specialists and traditional providers
• This report is based on primary and secondary data collection, conversations with market participants (buyers, outsourcing providers, and impact sourcing specialists), and fact-based research

Contents

In this report, we analyze:

• The concept of impact sourcing and the comprehensive impact sourcing market landscape, including market size, trends, and talent portfolio
• Talent management practices of impact sourcing across the hire-to-retire cycle
• Buyers’ take on impact sourcing and case studies highlighting some impact sourcing engagements
• The role of technology on the impact sourcing market and the future trajectory of impact sourcing programs

Membership(s)

Application Services

Banking Business Process

Banking Information Technology

Catalyst™

Cloud and Infrastructure Services

Contingent Staffing

Contingent Workforce Management

Customer Experience Management (CXM) Services, including Contact Center Outsourcing

CX Excellence

CXM Technology

Cybersecurity

Data & Analytics

Digital Adoption Platforms (DAP)

Digital Services

Digital Workplace

Employee Experience Management (EXM) Platforms

Engineering Research and Development

Engineering Services

Enterprise Platform Services (EPS)

Finance and Accounting

Financial Services Technology (FinTech)

GBS/SS Talent Excellence

Healthcare Payer and Provider Business Process

Healthcare Payer and Provider Information Technology

Human Resources

Insurance Technology (InsurTech)

IT and Digital Transformation

Life Sciences Business Process

Life Sciences Information Technology

Locations Insider™

Market Vista™

Marketing Services

Sourcing and Vendor Management

Procurement and Supply Chain

Recruitment

Retirements Technologies

Software Product Engineering Services

Sustainability Technology and Services

Technology Skills and Talent