In the last few years, the Property and Casualty (P&C) insurance industry has faced numerous challenges due to the pandemic, regional geopolitical conflicts, and difficult macroeconomic conditions. Today, to maintain business resilience, improve profitability, and stay competitive, carriers are partnering with providers to modernize their existing technology landscape and support evolving talent needs. Taking a cue, providers are investing in talent skilling initiatives, efficient building solutions, improved delivery capabilities in geopolitically stable regions, and end-to-end transformation strategies to address carriers’ evolving business needs.

In this report, we assess 21 IT service providers featured on the Application and Digital Services (ADS) in Property & Casualty (P&C) Insurance PEAK Matrix^®. Each profile provides a comprehensive picture of the provider’s strengths and limitations. The study will help potential buyers evaluate ADS providers based on their sourcing needs, while ADS providers will be able to benchmark their capabilities against their peers.

Scope

• Industry: insurance
• Geography: global
• The assessment is based on Everest Group’s annual RFI process for calendar year(s) 2021-22, interactions with leading IT service providers, client reference checks, and an ongoing analysis of the insurance IT services market

Contents

In this report, we:

• Examine the ADS providers’ offerings, along with their vision, product capabilities, adoption characteristics across geographies, case studies, partnerships, and investments
• Provide client success stories, along with the business challenges addressed, services delivered, and impact generated
• Assess the providers’ domain investments, key Intellectual Property (IP) / solutions, and key partnerships
• Discuss Everest Group’s perspective on the strengths and limitations of each provider

Membership(s)

Insurance Information Technology

Sourcing and Vendor Management