Banking Operations – Service Provider Compendium features accurate, comprehensive, and fact-based snapshots of 31 banking operations service providers, including their scale of operations, client portfolios, recent developments and investments, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment. The compendium also provides insights into the banking operations provider landscape.

The study will enable current and potential banking operations buyers to assess the providers based on their strengths and limitations for desired capabilities.

Scope

• All industries and geographies
• Domain: banking operations

Contents

Each banking operations service provider profile provides the following details:

• Services suite and scale of operations: key leaders, FTEs, revenue, recent developments, acquisitions, and partnerships
• Delivery locations: details of key delivery locations worldwide
• Capabilities and client details: major engagements, banking BPS FTE split by segment and delivery location, and banking BPS revenue mix by geography and buyer size
• Technology solutions/tools and risk management and regulatory reporting
• Everest Group assessment: provider position on the Everest Group PEAK Matrix®, market share and delivery capability assessment, and overall evaluation of provider capabilities

Membership

Banking and Financial Services Business Process

Sourcing and Vendor Management