The Finance and Accounting (F&A) industry remained resilient during the pandemic despite various disruptions and is, in fact, projected to grow significantly over the next few years. With increased openness among organizations to engage with third parties for new F&A initiatives and expanding scope, the market is expected to revert to pre-COVID-19 levels, especially as providers start acting as strategic partners in buyers’ transformation priorities.
Buyer expectations are evolving, with rapid shifts in key focus areas and increasing investments in outsourcing judgment-intensive processes, ESG-related initiatives, and support services across Global Business Services (GBS) and shared services operations. Providers are reevaluating their talent strategies and governance/delivery models to cater to new demand themes. The need for robust talent management strategies, along with employee upskilling/reskilling and recruitment activities, is also rising. Alongside, the digital ecosystem is evolving significantly, with heightened digital demand in F&A outsourcing contracts that is likely to accelerate in the coming years. Partnerships and M&As in the space, digital assets orchestration, and Business Process as a Service (BPaaS) offerings are also on the rise.
This research provides comprehensive coverage of the Finance and Accounting Outsourcing (FAO) market and analyzes it across aspects including regional variations, buyer adoption trends, growth drivers, and digital trends in F&A. The report will be relevant for stakeholders interested in creating future-ready finance functions for the next normal, including buyers/parent organizations, service providers, GBS organizations, and industry influencers such as investors and industry bodies.
Scope
- All industries and geographies
- This research leverages our interactions with 28 leading FAO service providers and enterprise stakeholders across locations and industry verticals
Contents
In this research, we study:
- Key emerging F&A trends
- The evolving F&A digital ecosystem
- FAO market overview
- FAO buyer trends
- Service provider landscape in the FAO market
Membership(s)
Finance and Accounting
Sourcing and Vendor Management
