Finance and Accounting Outsourcing (FAO) – Service Provider Landscape with PEAK Matrix® Assessment 2022

The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. Surging inflation, a recessionary environment, and geopolitical instability, coupled with pandemic-induced volatility, are driving enterprises to leverage third-party provider support for their finance functions. The need for digital transformation, an increasing number of first-time outsourcers, and growing demand for next-generation technology and high-end Finance and Accounting (F&A) work from mature outsourcers will continue to drive market growth in the near-term.

Some of the key means by which providers are differentiating themselves is by offering end-to-end transformation solutions, combined with domain and industry expertise and innovative Environmental, Social, and Governance (ESG) solutions, flexible pricing models, a design thinking-led approach, transformation frameworks, and next-generation offerings leveraging automation and analytics.

In this research, we assess FAO service providers based on their vision & capabilities and market impact and position them on the Everest Group PEAK Matrix®.

Scope

• Geography: global
• Services: FAO

Contents

In this research, we focus on:

• Everest Group’s Services PEAK Matrix® evaluation, a comprehensive assessment of 27 FAO service providers
• 2022 FAO PEAK Matrix® Leaders, Major Contenders, and Aspirants, as well as Star Performers
• Service provider capability assessment
• FAO service provider landscape
• Key strengths and limitations of each FAO service provider

Membership(s)

Finance and Accounting

Sourcing and Vendor Management