The Data and Analytics (D&A) ecosystem has successfully educated the market on the value of evidence-based decision-making versus traditional gut-based and thumb rule-based approaches.The COVID-19 pandemic has further emphasized the need for agile, data-driven decision-making and positioned D&A as an essential navigation tool to improve business outcomes and customer and employee experience.

However, enterprises face various challenges in scaling their initiatives based on D&A adoption maturity. To effectively service their needs, service providers are evolving from specialists to end-to-end players. They are building a talent pipeline and aligning their technology portfolios with a combination of unified offerings with modular components and industry-/use case-specific point solutions to ensure both breadth of coverage and speed of delivery. Leaders in the D&A space have displayed this broader D&A vision and bridged portfolio gaps to build a complete services suite.

However, enterprises face various challenges in scaling their initiatives based on D&A adoption maturity. To effectively service their needs, service providers are evolving from specialists to end-to-end players. They are building a talent pipeline and aligning their technology portfolios with a combination of unified offerings with modular components and industry-/use case-specific point solutions to ensure both breadth of coverage and speed of delivery. Leaders in the D&A space have displayed this broader D&A vision and bridged portfolio gaps to build a complete services suite.

In this study, we present an assessment and detailed profiles of 29 service providers featured on the Everest Group D&A Services PEAK Matrix® 2021. The assessment is based on Everest Group’s annual RFI process for the calendar year 2020, interactions with leading D&A service providers, client reference checks, and an ongoing analysis of the D&A services market.

Scope

• Services across the D&A value chain – strategy & consulting, data management, data governance, security, privacy, business intelligence, and analytics & insights
• Presence of a separate D&A team covering all major industries and functional areas
• Evaluation of 29 D&A service providers
• Geography: global

Contents:

In this research, we analyze the global D&A service provider landscape and focus on:

• Service providers’ leadership, presence across geographies and industries, global FTE and revenue estimates, buyer size, and overall practice structures
• D&A delivery locations
• D&A intellectual property overview, along with a deep dive into flagship IP and key partnerships across the D&A value chain
• Service provider investments in D&A across talent, infrastructure (centers of excellence / labs), acquisitions, research, academic partnerships, and solutions
• Recent case studies and projects won, with a detailed description of the solution provided
• Everest Group’s remarks on the strengths and limitations of individual service providers

Membership(s)

Data & Analytics

Sourcing and Vendor Management