There have been significant variations in operating and business environment risk across locations driven by multiple factors such as quality of IT/BP infrastructure, safety and security, digital readiness, quality of life, coronavirus pandemic, geopolitical, regulatory, and macroeconomic environment; however, towards the end of the 2020, major economies across regions saw recovery in growth, as coronavirus related curbs and restrictions were eased and lifted.
At an overall level, APAC offers safe and secure environment with relatively high macroeconomic stability. Americas offers a high quality of life, however, there are some concerns, primarily in Central and South America in areas such as regulatory environment, digital readiness, and quality of infrastructure. Within EMEA, locations offer high-quality infrastructure, high quality of life, and a safe and secure business environment.
The Global Locations State of the Market Report 2021 describes the global services locations landscape and interprets locations-related developments and trends to design a best-fit locations portfolio strategy. The broader report has three parts – Key Trends Shaping the Landscape, Risk Watch and Locations PEAK Matrix®;. It presents insights into market size and growth, global services exports by region and country, locations activity by region and country, and trends affecting global locations (changes in investment environment, key developments across the world, and changes in exposure to various risks). It also provides industry-leading comparison and analysis of key changes in the maturity, arbitrage, stability, and potential of global delivery locations (cities) through our PEAK Matrix® assessment of locations.
Scope
Industry: global services
Geography: global
Contents
Risk Watch
- Risk dashboard
- Updates on key changes in risk profiles for various delivery locations
- Key risks/opportunities to watch out for at various delivery locations across various regions
Membership(s)
Locations Insider™
Sourcing and Vendor Management
