Our insurance Global Sourcing Adoption Trends report provides fact-based data and analysis on key trends and developments in global outsourcing for the insurance industry. The report captures key developments across offshore locations leveraged for service delivery, offshore penetration and sourcing mix, global sourcing maturity, and adoption of digital services in the insurance industry. Additionally, it presents upcoming opportunities, implications, and challenges for service providers and enterprises in the next normal.
Scope
Industry: Insurance
Geography: global
Contents
In this report, we present:
Key value chain process in the Insurance industry
Leading offshore locations leveraged for service delivery
Offshore penetration and sourcing mix across key functions – including Insurance operations, IT-ADM & infrastructure, corporate functions (F&A, HR, and procurement), and digital services such as analytics, automation, cloud, Internet of Things (IoT), cybersecurity, mobility, social, and blockchain
Global sourcing maturity across key functions –insurance operations IT services (ADM and infrastructure) corporate functions, and digital functions
Adoption of digital services (analytics, automation, cloud, Internet of Things (IoT), cybersecurity, mobility, social and blockchain) in insuranceNext Normal crisis and challenges
Property and Casualty (P&C) insurers prioritized and accelerated their long-term process developments over the course of COVID-19, with providers bridging potential process gaps and bringing functional changes amid global uncertainty. In the next…
