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Mortgage Operations – Service Provider Compendium 2021
26 Nov 2020
by
Manu Aggarwal, Robin Jain, Nikita Agarwal, Akanksha Pathak, Harshita Saaran
The Mortgage Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 19 service providers. Each profile includes scale, scope, technology solutions, risk management & regulatory reporting support, delivery locations, and Everest Group's assessment of the provider. We also present the providers’ scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment. The compendium also sheds light on the global mortgage operations service provider landscape.
The study will enable current and potential buyers of mortgage services to assess the providers on their areas of strength and development based on their desired capabilities.
Scope
The report evaluates 19 mortgage operations service providers: Accenture, Capgemini, Cognizant, Computershare Loan Services, Conduent, DXC Technology, Exela Technologies, EXL, HCL Technologies, Infosys, Mphasis-Digital Risk, Peoples Processing, Sutherland Global Services, Sourcepoint, TCS, Teleperformance, Unisys, Wipro, and WNS.
Contents
Each service provider profile captures the following mortgage operations-specific details
- Service suite and scale of operations, including key leaders, suite of offerings, FTEs, revenue, and recent developments
- Delivery locations, covering city-level details of key delivery locations across the world
- Capabilities and clients, including major engagements, revenue split by geography, FTE split by process coverage & location, and the number of clients by buyer size
- Technology solutions, capturing brief profiles of key technology solutions
- Risk management & regulatory reporting, profiling the providers’ risk management & regulatory reporting capabilities
- Everest Group assessment, including the service provider’s position on the Everest Group PEAK Matrix<span style="vertical-align: 4px; font-size: 10px;">®</span>, market share & delivery capability assessment, and overall remarks on service provider capabilities
Membership(s)
Banking Business Process
Sourcing and Vendor Management
Page Count: 140
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