Webinar Deck: Workforce and Delivery Location Strategies: What to Aim For in 2021
Webinar
9 Apr 2021
by
Michel Janssen
On April 8, Everest Group hosted a webinar titled, "Workforce and Delivery Location Strategies: What to Aim For in 2021."
Despite being a year of rough waters for most industries, global delivery locations and delivery center set-ups saw trends of growth throughout 2020.
In this webinar, Everest Group’s Michel Janssen, Chief Research Officer, and Anurag Srivastava, Vice President, were joined by senior workforce and locations strategy practitioner Daniel Rose, Head of Strategy and Operations at Novartis, and Rajat Bhatnagar, Extended Workforce Solutions Business Partner at Google, for a 360-degree perspective on global workforce and delivery locations strategies — including what changed in 2020 and what to aim for in 2021.
The experts discussed:
The effects of COVID-19 on global workforce and delivery locations strategies
Leveraging offshore vs. nearshore vs. onshore locations
Implementing hub-and spoke or centers of excellence (CoE) models
The impacts of work from home (WFH) on real estate and how it compares to flexible office space trends
On May 21, Everest Group held a webinar titled, “How Enterprises Are Leveraging Data & Analytics to Deliver 2X More Value from Their Shared Services Centers.”
As technology adoption increases exponentially, organizations are challenged by the prolif…