Webinar Deck: Scaled and Sustainable: How to Plan Your Global Business Services WFH Strategy
23 Jun 2020
by
Eric Simonson, Shirley Hung, Rohitashwa Aggarwal
On June 23, Everest Group hosted a webinar titled, "Scaled and Sustainable: How to Plan Your Global Business Services WFH Strategy."
The future is now for Work From Home (WFH). While WFH is not a new concept, COVID-19 has dramatically changed the way global leaders look at the need for, and benefits of, WFH. As a result, scaled WFH is inevitable in the global services industry, even after COVID-19-related restrictions ease.
In this webinar, we share insights you can use in developing your global business services (GBS) WFH strategy including:
Convictions on the future state of WFH adoption
Business case for scaled WFH adoption
Best practices for integrating WFH into delivery models
Fast-evolving customer needs and increasing pressure on margins are driving enterprises to focus on agility, process efficiency, and precision. For decades, enterprises have leveraged offshoring, automation, and cost optimization to improve organizat…
