The post-pandemic era is repeatedly stress-testing organizations’ abilities to adapt to a volatile world marked by rising inflation, economic slowdown, geopolitical tensions, supply chain disruptions, and talent shortage. Amid these uncertainties, corporate executives are increasingly adopting automation as a strategic initiative to emerge successful in the marketplace.

Robotic Process Automation (RPA) continues to be a key enabler for enterprise automation and is strengthened by new technologies such as Intelligent Document Processing (IDP), process mining, task mining, API-based automation, process orchestration, and conversational AI. RPA provides a host of benefits to enterprises, including cost savings, improved operational efficiency, and enhanced customer and employee experience. However, despite its benefits, it is vital for organizations to select the right enterprise-grade RPA solution for their needs.

In this Compendium, we provide accurate, comprehensive, and fact-based snapshots of 23 RPA technology providers, covering the providers’ recent deals and announcements, market adoption and client portfolio mix, product overview and partnerships, product features, functionalities and key enhancements, capabilities across PEAK Matrix® dimensions, and key strengths and limitations. The Compendium will enable providers to benchmark their capabilities against their competitors, while buyers of RPA software will be able to assess the providers based on their desired set of capabilities.

Scope

All industries and geographies

Contents

In this report, we evaluate 23 RPA technology providers and share the following provider-specific details:

• Company overview
• Recent deals and announcements
• Product overview
• Market adoption and client portfolio mix
• Product features, functionalities, and enhancements
• Capabilities across PEAK Matrix® dimensions
• Key strengths and limitations

Short description

This report provides accurate, comprehensive, and fact-based snapshots of 23 Robotic Process Automation (RPA) technology providers’ offerings and capabilities. Each profile includes the provider’s recent deals and announcements, market adoption and client portfolio mix, product overview and partnerships, product features, functionalities, and key enhancements, capabilities across PEAK Matrix® dimensions, and key strengths and limitations. The report will enable providers to benchmark their capabilities against their competitors, while buyers of RPA software will be able to assess the providers based on their desired set of capabilities.

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management