Property and Casualty (P&C) insurers have prioritized risk management, cost control, flexibility, and responsiveness. Many insurers are turning to outsourcing to optimize cost and address transformational needs in the face of challenges such as inflation, supply chain disruptions, and rising catastrophic risks impacting most insurance product lines.
P&C carriers are rapidly exploring analytics and AI use cases, prompting providers to increase their investments in technological capabilities to support these insurance enterprises. In this report, we provide a comprehensive overview of the key investment trends in the P&C insurance outsourcing market.
Scope
Industry: P&C insurance
Geography: global
Services: P&C insurance BPS
The analysis is based on Everest Group’s annual RFI process, interactions with leading P&C insurance BPS providers and buyers, and our ongoing coverage of the P&C insurance and services market
During the recession, enterprises increasingly turn to Property and Casualty (P&C) insurance Business Process Services (BPS) providers to address rising operational expenses resulting from increased inflation. This cost surge is attributed to heighte…