Industry Insights – Insurance
Market Report

12 Nov 2021
by Hrishi Raj Agarwalla, Aditi Bansal, Aditi Garg

Our insurance Global Sourcing Adoption Trends report provides fact-based data and analysis on key trends and developments in global outsourcing for the insurance industry. The report captures key developments across offshore locations leveraged for service delivery, offshore penetration and sourcing mix, global sourcing maturity, and adoption of digital services in the insurance industry. Additionally, it presents upcoming opportunities, implications, and challenges for service providers and enterprises in the next normal.

Scope

Industry: Insurance

Geography: global

Contents

In this report, we present:

  • Key value chain process in the Insurance industry
  • Leading offshore locations leveraged for service delivery
  • Offshore penetration and sourcing mix across key functions – including Insurance operations, IT-ADM & infrastructure, corporate functions (F&A, HR, and procurement), and digital services such as analytics, automation, cloud, Internet of Things (IoT), cybersecurity, mobility, social, and blockchain
  • Global sourcing maturity across key functions –insurance operations IT services (ADM and infrastructure) corporate functions, and digital functions
  • Adoption of digital services (analytics, automation, cloud, Internet of Things (IoT), cybersecurity, mobility, social and blockchain) in insuranceNext Normal crisis and challenges

Membership(s)

Market Vista™

Sourcing and Vendor Management

 

Page Count: 38