Supply Chain Management (SCM) BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018

Increasing complexity in supply chain and global cost pressures are driving buyers to look for service providers who can deliver end-to-end SCM solutions that go beyond the traditional boundaries of procurement, logistics, and inventory management. Service providers have also realized that with maturing market and increasing competition in Finance and Accounting Outsourcing (FAO) and Procurement Outsourcing (PO), SCM is a lucrative market to tap into. Consequently, we witnessed growing interest in SCM in the market as buyers seemed more open to outsourcing while providers were willing to make investments to expand their suite of services.

In this research, we analyze the global SCM service provider landscape in 2017. We focus on:

  • SCM BPO PEAK Matrix for 2018
  • Everest Group analysis of service providers
  • Service provider landscape

Scope and methodology of this report:

The report covers 11 SCM service providers with multi-process capability, namely, Accenture, Capgemini, EXL, Genpact, GEP, HCL, Infosys, OnProcess, TCS, Wipro, and WNS

Everest Group has a complimentary four-page PEAK Matrix preview document for this service provider landscape report.

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Procurement Outsourcing

 
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