Introduction

The Recruitment Process Outsourcing (RPO) - Service Provider Profile Compendium is a companion to Everest Research Institute’s latest study, Recruitment Process Outsourcing (RPO) – Service Provider Landscape and Capability Assessment. This compendium provides accurate, comprehensive, fact-based snapshots of 23 service providers in the recruitment process outsourcing marketplace. The report also offers insights into the recruitment process outsourcing service provider landscape and analysis of their capabilities.

This compendium of profiles tracks 23 RPO service providers including Accenture, Adecco, Alexander Mann Solutions (AMS), AON Hewitt, Caliber Point, CDI-World Concert, Futurestep, Hays, Hudson, Hyphen, IBM, Infosys, KellyOCG, Kenexa, Manpower, Ochre House, PeopleScout, Pinstripe, SourceRight Solutions, Talent2, The RightThing, Wipro, and Yoh.

Contents

Each service provider profile provides the following RPO-specific details:

• Company overview
• Key clients
• Key hiring trends
  • Number of hires
  • Split by source of hiring
  • Split of types of hiring
• Target market segment
• RPO service suite
• Technology solution(s) offered
• Partnerships
• Overall company revenue
• Total RPO clients
• Total RPO employees
• RPO client mix by industry vertical
• RPO client mix by geography (headquarter location)
• Key delivery locations
• Recent developments/announcements
• Everest PEAK matrix positioning and detailed analysis

The objective of this compendium is to provide key stakeholders a snapshot of the offerings and capabilities of 23 major RPO service providers that have signed at least one RPO deal that covers at least 3,000 buyer employees and four or more recruitment sub-processes. While service providers will be able to benchmark themselves more accurately vis-à-vis their competitors, buyers and potential buyers of RPO will be able to better understand the capability, experience, and positioning of each of the 23 RPO service providers and hence be able to make more informed decisions pertaining to outsourcing of their recruitment function.