Despite providers’ continuous efforts, a gap exists between expected enterprise outcomes and actual results. This highlights the need for tailoring workplace solutions to address diverse employee needs based on user, industry, and digital workplace segment. The report stresses the importance of understanding and bridging these gaps for customer satisfaction and success.
The report defines workplace contextualization as tailored services aimed at addressing individual employee needs arising from the three dimensions of user, industry, and segment, and explores the fourth hidden dimension of individuality in the workplace. It identifies significant gaps between enterprise expectations and provider solutions and provides a three-dimensional model to master the craft of workplace solutions design.
Through case studies and insights for enterprise success, the report emphasizes the importance of taking a holistic approach to workplace contextualization, enabling organizations to anticipate future challenges and foster long-term success in a rapidly evolving business environment.
Scope
All industries and geographies
Contents
In this report, we:
Define workplace contextualization
Identify the gaps in existing contextualized workplace solutions
Propose a model for mastering contextualized workplace solutions
