Digital Workplace State of the Market: Trust Loss in the More-with-Less Era
State of the Market Report

28 Mar 2024
by Udit Singh, Sarmista Priyadarshini

Amid dynamic macroeconomic shifts and ongoing disruptions, organizations prioritize efficiency and cost-effectiveness. They seek innovative digital workplace solutions while remaining cost-effective. Yet, providers grapple with meeting demands within resource constraints.

However, this focus on profitability has strained trust between providers and enterprises, necessitating a reevaluation of priorities to emphasize trust and collaboration. In this evolving landscape, both must work together to navigate challenges and foster a more resilient relationship.

In this report, we assess the digital workplace services market. The report explores ever-evolving trust dynamics between providers and enterprises, introduces a trust assessment framework for enterprises, and outlines mutual trust responsibilities for both providers and enterprises.

Scope

All industries and geographies

Contents

In this report, we:

  • Examine insights and trends in the overall digital workplace services market
  • Navigate trust dynamics between providers and enterprises
  • Provide an assessment framework for enterprises’ trust dimensions

Membership(s)

Digital Workplace

Outsourcing Excellence

 

Page Count: 37