Amid dynamic macroeconomic shifts and ongoing disruptions, organizations prioritize efficiency and cost-effectiveness. They seek innovative digital workplace solutions while remaining cost-effective. Yet, providers grapple with meeting demands within resource constraints.

However, this focus on profitability has strained trust between providers and enterprises, necessitating a reevaluation of priorities to emphasize trust and collaboration. In this evolving landscape, both must work together to navigate challenges and foster a more resilient relationship.

In this report, we assess the digital workplace services market. The report explores ever-evolving trust dynamics between providers and enterprises, introduces a trust assessment framework for enterprises, and outlines mutual trust responsibilities for both providers and enterprises.

Scope

All industries and geographies

Contents

In this report, we:

• Examine insights and trends in the overall digital workplace services market
• Navigate trust dynamics between providers and enterprises
• Provide an assessment framework for enterprises’ trust dimensions

Membership(s)

Digital Workplace

Outsourcing Excellence