Recognizing the increasing demands of customers and business imperatives for meeting productivity mandates, enterprises are increasingly acknowledging the significance of application transformation. To unlock the full potential of emerging technologies, businesses are accelerating their application transformation journeys and migrating away from legacy estates. However, rising macroeconomic uncertainty and cost pressures have led to increased scrutiny on the business value realized from these transformation initiatives.

In response to these evolving expectations, providers are enhancing their offerings through strategic collaborations with technology and platform providers. Additionally, they are actively developing in-house solutions to not only enhance their service capabilities but also to address enterprises’ concerns on value realization. Notably, providers are investing to strengthen their transformation service portfolio by leveraging next-generation technology themes such as low-code/no-code and generative AI. These initiatives collectively enhance the efficiency and innovation potential of businesses to ensure sustainable growth and competitive positioning in their respective industries.

In this report, we examine the dynamics of the North American application transformation service provider landscape and assess 28 application transformation service providers featured on Everest Group’s Application Transformation Services PEAK Matrix® – North America. The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other.

Scope

• All industries
• Geography: North America
• The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading application transformation service providers, client reference checks, and an ongoing analysis of the application transformation services market

Contents

In this report, we examine:

• Everest Group’s services PEAK Matrix® evaluation of 28 application transformation service providers
• Characteristics of Leaders, Major Contenders, and Aspirants in the provider landscape
• Providers’ key strengths and limitations

Membership(s)

Application Services

Outsourcing Excellence