Enterprises prioritize developing strong supplier relationships to maintain business continuity, drive innovation, and capture value. The adoption of digital technologies can potentially improve the efficiency of supplier management activities. However, digital adoption varies significantly across activities within supplier lifecycle management. There is a growing interest among enterprises in leveraging technology for Supplier Relationship Management (SRM), which encompasses various activities such as supplier segmentation, supplier governance, supplier performance management, supplier collaboration, supplier-driven innovation, and supplier conflict management. Best-in-class SRM tools focus on enabling optimized workflows, comprehensive performance management, seamless collaboration and communication, and targeted relationship management by leveraging data. The market offers an increasing number of solutions, including best-of-breed tools and S2P and S2C suite providers, each with varying depth and breadth of functionality across SRM activities. These solutions provide different levels of customizability and configurability, influencing their capability and functionality. Enterprises typically face challenges in selecting, adopting, implementing, and utilizing such SRM solutions.

In this report, we study SRM technology solutions and analyze technology provider capabilities and solution characteristics across SRM activities, along with sharing individual provide profiles. The report will be relevant for stakeholders interested in driving agile and resilient supplier relationships using digital tools to achieve diverse objectives. This includes new buyers / parent organizations exploring the digitalization of SRM activities, SRM technology providers, service providers, and industry influencers such as investors and industry bodies.

Scope

• All industries and geographies
• This research leverages our interactions with 11+ leading SRM technology providers worldwide

Contents

In this report, we examine:

• Digital adoption trends across supplier lifecycle management activities
• Best-in-class capabilities across SRM activities
• SRM technology provider landscape and provider profiles

Membership(s)

Procurement and Supply Chain

Sourcing and Vendor Management