Traditionally, staffing firms played a vital role in sourcing a contingent workforce. However, due to the cyclical nature of the staffing industry and the increasing adoption of the managed services model among enterprises, staffing firms are pivoting towards the managed services model to diversify their revenue stream. Better visibility and access to a wide range of talent pool provide them with a strategic advantage. To expedite the adoption of the managed services model, staffing firms are taking a balanced approach, combining organic and inorganic strategies to build partnerships and develop Intellectual Property (IP) / solutions.
In this report, we explore the opportunities available to staffing providers in the IT Services (ITS) landscape. Within ITS, we analyze various IT service areas, such as application services, IT infrastructure services, data and analytics services, digital interactive experience services, and exponential technology services. Additionally, the report outlines Everest Group’s three-step framework that staffing providers can adopt to prioritize the most suitable business process service area within ITS.
Scope
Industry: ITS
Geography: global
Contents
In this report, we:
Introduce the managed services model
Present an overview of the ITS market, including emerging themes
Offer an overview of each IT service area, including emerging themes
Explore opportunities and considerations for staffing providers within each IT service area
Provide staffing providers with a framework to prioritize the most suitable IT service area
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