The Global Locations State of the Market Report 2023 interprets developments and trends related to global service locations, with the aim to design a best-fit locations portfolio strategy. The report is divided into three parts – Key Trends Shaping the Landscape, Risk Watch, and Locations PEAK Matrix®. It provides insights into market size and growth, global services exports by region and country, location activity by region and country, and trends affecting global locations. Additionally, the report provides industry-leading comparison and analysis of key changes in the maturity, arbitrage, stability, and potential of global delivery locations (cities) through our PEAK Matrix® assessment of locations. The Risk Watch section offers a comprehensive view of the operating and business environments in major delivery locations globally, along with select source geographies.
Scope
Industry: global services
Geography: global
Contents
In this report, we examine:
The operating and business environment at different locations in a region, including APAC, Europe, the Americas, and Middle East and Africa
Key changes in the risk profiles of different delivery locations
Key risks/opportunities to watch out for in delivery locations across regions
Risk ratings across seven primary parameters of assessment
Important occurrences in the past year that are likely to impact providers and buyers or are worth watching out for
The global services market grew significantly in 2021 and 2022 across geographies driven by factors such as strong post-pandemic recovery, increased demand for value-added and digital services, and higher enterprise offshoring/nearshoring. However,…
