Industry Insights – Retail and CPG
Market Report

4 Jan 2023
by Hrishi Raj Agarwalla, Ratandeep Burman, Shivani Mudgil, Ravi Joshi

Market Vista™: Industry Insights – Retail and CPG report provides an overview of the key trends and developments in the global retail and Consumer Packaged Goods (CPG ) outsourcing industry. The report examines key developments across leading offshore locations leveraged for service delivery, offshore/nearshore penetration and sourcing mix, global sourcing maturity, and digital services’ adoption in the retail and CPG industry. It also lists the opportunities, implications, and challenges for providers and enterprises in the next normal.

Scope

  • Industry: retail and CPG
  • Geography: global

Contents

In this report, we examine:

  • Key global sourcing trends in the retail and CPG industry
  • Value chain processes in the retail and CPG industry
  • Leading offshore locations leveraged for service delivery
  • Offshore penetration and sourcing mix across key functions, including retail and CPG operations, corporate functions (F&A, HR, and procurement), and digital services such as analytics, automation, Artificial Intelligence (AI) / Machine Learning (ML), cloud, Internet of Things (IoT), and blockchain
  • Global sourcing maturity across key functions such as retail and CPG operations, IT services, corporate functions, and digital functions
  • Digital services’ (analytics, automation, AI/ML, cloud, IoT, and cybersecurity) adoption in the retail and CPG industry
  • The talent war and ways to mitigate the talent crisis

Membership(s)

Market Vista™

Sourcing and Vendor Management

 

Page Count: 42