Amid a challenging year marked by volatile interest rates, inflation pressures, and a banking crisis, the banking industry has swiftly realigned its priorities to navigate these complex market dynamics. This report examines the transformations that enterprises are pursuing and the support they require in this evolving landscape. By analyzing data from Everest Group’s annual RFI process, interactions with industry leaders, client references, and ongoing market analysis, the report offers a comprehensive panorama of the banking operations market.
The study analyzes the impact of key macroeconomic factors on the Banking and Financial Services (BFS) industry, highlighting the priority areas that enterprises are focusing on. It also examines the BFS Business Process Services (BPS) market, highlighting the emerging trends among providers and evaluating their responses to the industry’s evolving needs. A detailed scrutiny of the banking operations provider landscape is presented, along with an insightful outlook on the future of banking operations.
In this report, we discuss the banking market’s current state and offer invaluable insights into the strategies, trends, and challenges shaping the industry’s trajectory.
Scope
Industry: BFS
Geography: global
Contents
In this report, we examine:
Key macroeconomic factors affecting the BFS industry
The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments. Lines of business such as cards and…