The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2023 is a companion to Everest Group’s MPHRO Services Provider Landscape with PEAK Matrix^® Assessment. The report provides comprehensive and fact-based snapshots of 17 MPHRO service providers. Each provider profile includes the provider’s delivery capabilities, market strategies, key organizational developments, delivery footprint, and client portfolio by services in scope, industry, and buyer size. It also specifies the provider’s position on Everest Group’s PEAK Matrix^®.

The report will enable buyers and potential buyers of MPHRO services to assess the providers on their desired set of capabilities, while providers will be able to benchmark their strengths and limitations against their peers.

Scope

• MPHRO deals that include a minimum of three HR processes
• Deals involving buyer employee sizes of 1,000 or more
• All industries and geographies

Contents

In this report, we analyze 17 MPHRO service provider profiles and include:

• Service capability and strategy – company overview, Human Resource Outsourcing (HRO) leadership, target market segment, MPHRO services suite, technology strategy, partnerships, key MPHRO-related developments, and MPHRO FTEs’ global spread
• Client portfolio – total number of clients, major MPHRO clients, recent MPHRO wins, deals split by geography, industry, and buyer size
• Delivery locations – key delivery locations worldwide
• Sourcing considerations – providers’ performance assessment and key strengths and limitations

Membership(s)

Human Resources

Sourcing and Vendor Management