The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2023 is a companion to Everest Group’s MPHRO Services Provider Landscape with PEAK Matrix® Assessment. The report provides comprehensive and fact-based snapshots of 17 MPHRO service providers. Each provider profile includes the provider’s delivery capabilities, market strategies, key organizational developments, delivery footprint, and client portfolio by services in scope, industry, and buyer size. It also specifies the provider’s position on Everest Group’s PEAK Matrix®.
The report will enable buyers and potential buyers of MPHRO services to assess the providers on their desired set of capabilities, while providers will be able to benchmark their strengths and limitations against their peers.
Scope
MPHRO deals that include a minimum of three HR processes
Deals involving buyer employee sizes of 1,000 or more
All industries and geographies
Contents
In this report, we analyze 17 MPHRO service provider profiles and include:
Service capability and strategy – company overview, Human Resource Outsourcing (HRO) leadership, target market segment, MPHRO services suite, technology strategy, partnerships, key MPHRO-related developments, and MPHRO FTEs’ global spread
Client portfolio – total number of clients, major MPHRO clients, recent MPHRO wins, deals split by geography, industry, and buyer size
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