Amid the current economic uncertainties, enterprises are increasingly driving cost optimization, productivity improvement, and digital transformation due to rising cost and pricing pressures. CFOs are acting as business partners and architects, driving agility, strategic decision-making, and transformation initiatives across the broader organization. Providers play a vital role in supporting enterprises in their financial transformation journey, with outsourcing engagements shifting from a pre-COVID focus on piecemeal transformation to a post-COVID focus on sustainable outcomes. It is becoming increasingly important for enterprises to reevaluate the value they have achieved in their outsourcing engagements compared to their expectations and to find avenues to accelerate overall value.
In this report, we provide enterprises with the value capture matrix framework, which helps assess the current level of value derived from their outsourcing engagement based on various levers such as process scope, transformation quotient, digital quotient, pricing model, and performance management against the maturity of the engagement. We also provide guidelines on how enterprises can envision a future state of enhanced value creation through value optimization and value creation.
Scope
Geography: Global
Industry: All
Service: Finance and Accounting Outsourcing (FAO)
Contents
In this report, we examine:
Evolution of CFO priorities and the role of service providers
Understanding value in Finance and Accounting Outsourcing (FAO)
How to unlock more value from F&A outsourcing engagements
Assessment of F&A outsourcing engagement using the value capture matrix
Detailed scoring guidelines for assessing F&A outsourcing engagements using the value capture matrix
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