In recent years, outsourcing deals in the Trust and Safety (T&S) space have significantly increased due to growing content volumes and variety, higher demand for localization, tighter regulatory oversight, limitations of technology, and evolving use cases. The increased contractual activity indicates that enterprises’ sourcing priorities are evolving from transactional to strategic engagements.
This market report explores T&S use cases, buyer sourcing priorities, and current and evolving outsourcing contract trends.
With the surge of online content, the universe of harmful material is expanding rapidly, making it necessary for enterprises to implement real-time content moderation and robust safety measures. To ensure user safety, there is a pressing need for a…
