Organizations are leveraging IT security services to improve their security postures and prepare for challenges such as ransomware attacks and business disruptions. The COVID-19 pandemic, the shortage of cybersecurity talent, and rising CAPEX and OPEX in maintaining in-house security teams, especially during the Great Resignation, have further accelerated the adoption of security services. At its end, the US federal government has taken a serious stance against cybercriminals and has been proactively making laws on a range of security challenges, such as Operational Technology (OT) security and data privacy laws such as the California Consumer Privacy Act (CCPA). All these factors combined have surged IT security services demand across North America.

In this research, we present an assessment of 27 IT security service providers in North America.

Scope

• Geography: North America
• Industries: all industries
• Services: IT security services
• The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading IT security service providers, client reference checks, and an ongoing analysis of the IT security services market

Contents

In this PEAK Matrix® assessment, we:

• Examine the profiles of 27 IT security service providers in North America
• Study each provider’s strengths and weaknesses
• Evaluate enterprise sourcing considerations

Membership(s)

Cybersecurity

Sourcing and Vendor Management