Many organizations have adopted the global sourcing model to deliver corporate functions such as Finance & Accounting (F&A), Human Resources / Hire-to-Retire (HR), procurement, legal, marketing, real estate, and supply chain management. These functions have different adoption maturity levels in Global Business Services (GBS) organizations. HR, which was one of the first corporate functions to be delivered through the GBS model, has matured significantly over the years with high adoption and penetration within GBS.
This report explores the various aspects of GBS delivery for HR and examines the adoption drivers, challenges, responses, and key locations leveraged for HR process delivery. It also evaluates adoption maturity across HR processes.
Scope
All industries and geographies
Contents
In this report, we study:
The HR process map
GBS adoption and maturity across HR services
Delivery locations
Emerging trends in HR and GBS setup challenges
Levers for the GBS leadership to further increase the value delivered from HR centers
