While COVID-19 temporarily impacted the overall services industry, it considerably pushed the needle for digital transformation. The pandemic accelerated enterprises’ focus on cloud, data, analytics, and AI investments to ensure business continuity and drive business outcomes. The consumption of these services rose as enterprises invested in augmenting their in-house talent pool, reducing time-to-insights, repairing obsolete analytical models, and understanding fast-evolving customer behavior.

The service provider ecosystem is also evolving fast to keep up with enterprise demands and address challenges across the industry. In fact, providers today are investing in end-to-end capabilities to emerge as enterprises’ digital transformation partners of choice, due to which the lines between different provider segments are fast blurring.

This report provides a comprehensive analysis of the Data and Analytics (D&A) services market based on Everest Group’s proprietary database of D&A deals, interactions with leading D&A service providers and enterprises, and an ongoing analysis of the D&A services market.

Scope:

• All industries and geographies

Contents:

In this report, we study:

• The impact of COVID-19 on the IT and D&A services markets
• Different aspects of the D&A services market – market size, business growth drivers for D&A services adoption, challenges enterprises face when adopting D&A services, and D&A services adoption by geography, industry, and buyer size
• Enterprise sourcing strategies – deals characteristics and global sourcing leverage
• Emerging trends in the D&A services market
• D&A service provider landscape

Membership(s)

Data & Analytics

Sourcing and Vendor Management