Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of competition in understanding key market dynamics and the related opportunities presented by each location.
Our report on Puerto Rico offers data-backed research to understand the market’s attractiveness in terms of:
Key drivers, challenges, and untapped opportunities for the global sourcing industry
Talent and skills availability (at both entry and experienced levels)
Depth and maturity across functions
Financial attractiveness (including wage inflation and attrition)
Delivery presence of enterprises and service providers
Key languages supported
Key environment risks (such as macroeconomic, geopolitical, infrastructure, safety and security, and legal and regulatory)
Location Spotlight, combined with other reports in Everest Group’s Locations Insider™ subscription, makes for the industry’s most comprehensive resource on location trends and perspectives. The Locations Insider™ subscription provides up-to-date and actionable insights on which enterprises can base their location decisions and strategies.
As an increasing number of companies look to technology services as a key business enabler, the demand for technology skills has increased in recent years and is expected to continue to rise in the years ahead. Most business activity is aimed at meet…