Enterprises have struggled to adapt to evolving operating models during the pandemic. While some have been able to address changing customer needs, others have identified gaps between their capabilities and market demands. Increasingly, enterprises have been pushed out of their comfort zones to create sustainable operating models and business practices with a focus on future business needs.

In the next normal, enterprises will have to build scalable mechanisms with innovation at the core of their transformation agendas to be future-ready. Additionally, they will need to change their operational constructs to align their technology investments with their overall business objectives.

As enterprises try to achieve these goals, they need to factor in the cultural and mindset shifts needed within their organizations, especially the need for greater collaboration, accountability, and social impact. This focus will ensure that the organization fosters an innovation-first culture and maximizes the benefits from its initiatives.

Scope

All industries and geographies

Contents

In this report, we discuss:

• The core components of enterprise strategy in the next normal
• Key challenges in achieving digital success
• Strategies for post-pandemic readiness
• The benefits of focusing on innovation as a driver

Membership(s)

Application Services

Sourcing and Vendor Management