The COVID-19 pandemic has expedited the pace of digital transformation and cloud adoption among enterprises. Enterprises are no longer looking at the cloud from a cost-savings perspective but considering it as an investment that drives value for their businesses. North America-based enterprises expect services beyond the cloud, characterized by a customer experience-centric design, business-led transformation, and code-based infrastructure. They prefer hybrid and multi-cloud environments for complex workloads supported by agile and DevOps-based delivery. Providers are expected to assist enterprises in their end-to-end cloud adoption journeys across cloud consulting, infrastructure design/build, modernization, private cloud hosting, cloud operations, and cloud security services.

In this research, we present detailed assessments of 29 providers featured on Everest Group’s Cloud Services PEAK Matrix® – North America and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile offers a comprehensive picture of the mainframe service provider’s vision and strategy, scope of services offered, enterprise adoption, investments, partnerships, case studies, innovative solutions, and strengths and limitations.

Scope

• All industries in North America
• The assessment is based on Everest Group’s annual RFI process considering investments made through November 2021, interactions with leading cloud service providers, client reference checks, and an ongoing analysis of the cloud services market

Contents

This report features 29 mainframe service provider profiles, each of which includes:

• A summary dashboard – market impact and vision and capability assessment
• Provider strengths and limitations
• An overview of the provider’s mainframe services business – vision, scope of services offered, and adoption across enterprise segments and geographies
• Case studies
• An overview of the provider’s cloud services investments, key solutions, and partnerships

Membership(s)

Cloud and Infrastructure Services

Sourcing and Vendor Management