The healthcare IT services space has historically been dominated by global service providers – including the likes of horizontal players such as Accenture, Cognizant, and TCS, as well as healthcare-specific giants such as Optum. However, in the past few years, the healthcare IT services supply ecosystem has evolved to include many small/midsized service providers. These service providers are establishing themselves as specialists in the healthcare IT services domain and gaining strong foothold in the market. A few have started challenging the front runners directly, while others are creating a niche for themselves in specific pockets. In a nutshell, these players are leveraging their healthcare domain expertise, healthcare services specialization, or/and high client intimacy to gain market share.
In this study, we focus on IT service providers valued at not more than US$1 billion, receiving 25% or more of their revenue from healthcare, and falling under one or more of the following three buckets: broader healthcare IT service providers, healthcare platform-specific service providers, and healthcare consulting service providers.
We assess 12 healthcare IT service specialists featured on the Healthcare IT Services Specialists PEAK Matrix® and categorize them into Leaders, Contenders, and Major Aspirants based on their capabilities and market impact. Our assessment is based on Everest Group’s annual RFI process for the calendar year 2020, interactions with specialists, client reference checks, and an in-depth analysis of the healthcare IT services market.
Scope
This research assesses the following healthcare IT services specialists: CitiusTech, Cumberland Consulting, emids, GAVS, Healthcare IT Leaders, Huron Consulting Group, Impact Advisors, Infinite, Infostretch, Nordic Consulting, Optimum Healthcare IT, and Pivot Point Consulting.
Contents
This report features detailed assessments of 12 healthcare IT services specialists, along with their strengths and areas of improvement.
Membership(s)
Healthcare IT Services (ITS)
Sourcing and Vendor Management
