In the past, organisations have treated networks as a critical, but not necessarily a value creating component of their IT infrastructure, due to the lack of direct correlation to business benefits. However, as organisations accelerated their digital transformation journeys with cloud as the primary lever, they realised that the traditional networks were becoming a bottleneck.

The challenges associated with legacy connectivity infrastructure, along with increasing demand for services, rising costs to serve, declining revenue, and changing citizen expectations, have prompted the need for digital network transformation. COVID-19 has further amplified this need. The evolution from traditional to cloud-driven to a digitally connected organisation encompasses adoption of technology levers such as SDN, SD-WAN, NFV, 5G, edge computing, and IoT, supported by operating model levers including managed network services, hybrid network support, and network-as-a-service.

To remain relevant, public sector organisations need to understand that digital transformation requires some upfront investments, so they should take a long-term view of the return on investment. In this paper, we discuss enablers and considerations for network transformation, recommend action steps to adopt digital connectivity, and propose metrics to measure its success.

Scope

Industry: all

Geography: all

Content

In this paper, we explore:

• The technology and operating model building blocks of digital connectivity
• The action steps necessary to embark upon a digital connectivity journey
• The strategic and operational parameters for public sector agencies to consider before investing in digitalisation
• How public sector agencies can measure the success of digital connectivity
• The potential costs of inaction

Membership(s)

Cloud & Infrastructure Services

Sourcing and Vendor Management