COVID-19 has shaken up traditional learning practices across organizations. There is now increased focus on digital learning and agile learning strategies among stakeholders to prepare employees for future challenges and disruptions. After an initial setback to the market, organizations are looking to rope in learning services providers to focus on more end-to-end learning transformation.
In this research, we present Everest Group’s analysis and assessment of 21 learning services providers featured on the Learning Services PEAK Matrix® 2021. The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading learning services providers, client reference checks, and an ongoing analysis of the learning services market. The study will help potential buyers evaluate different service providers based on their sourcing needs, while providers will be able to benchmark their capabilities against their competitors.
Scope
All industries and geographies
Contents
In this report, we:
Position 21 learning services providers on the Everest Group PEAK Matrix® for Learning Services
Share the key strengths and limitations of each service provider
Provide an overview of the learning services provider market
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