P&C insurers are increasingly looking to adopt third-party core platforms to quickly address the limitations of legacy core systems and improve operational efficiencies, agility, scalability, and front-to-back transformation. Guidewire has become the core platform of choice for many P&C insurers to navigate this transformation journey. Insurers are looking to identify service partners with strong insurance domain knowledge, technical expertise in Guidewire products, and a strong suite of accelerators to address their time-to-market and cost priorities. With Guidewire shifting its focus to a SaaS model, insurers are now cautiously evaluating the best-fit cloud deployment option to move core systems to the cloud, based on their long-term cloud strategies.

IT service providers are responding to these demands by investing in dedicated CoEs and training to expand Guidewire-certified resources across multiple products, building accelerators/frameworks to ensure on-budget and on-time project implementations, and supporting insurers in crafting a cloud strategy with Guidewire at the center. Many service providers are enhancing, extending, and complementing their Guidewire product capabilities by weaving digital service offerings on top of the products. Service providers that can position themselves as strategic partners in P&C insurers' Guidewire transformation journeys by offering an integrated value proposition that comprises consulting and roadmap support, as well as cost-effective downstream implementation capabilities, will be better positioned to capitalize on the demand opportunity.

In this report, we provide detailed profiles of 16 leading Guidewire service providers featured on Everest Group’s Guidewire Services PEAK Matrix® Assessment 2020. Each profile provides a comprehensive picture of the service provider’s service focus, scale of operations, business performance, recent case studies, key Intellectual Property (IP) / solutions, partnerships, and domain investments. The assessment is based on Everest Group’s RFI process and interactions with leading Guidewire service providers, client references, and an ongoing tracking of the Guidewire services market.

Scope

• Industry: insurance IT services
• Market segment: Guidewire services
• Geography: global
• Guidewire service providers evaluated: 4impact, Accenture, Blackcomb Consultants, Capgemini, Cognizant, Deloitte, EY, GFT, Hexaware, IKOR, Infosys, PwC, LTI, Sollers Consulting, TCS, and Zensar Technologies

Contents

This report features 16 Guidewire service providers that serve P&C insurance customers globally and includes the following:

• A snapshot of the Guidewire Services PEAK Matrix® Assessment 2020
• An overview of the service providers’ Guidewire services business and offerings – vision, business performance update, and extent of adoption of services across geographies
• Client success stories with respect to delivering Guidewire services, including business challenges, solutions delivered, and impact generated
• An overview of the providers’ key Guidewire-specific investment and Intellectual Property (IP) / solutions
• Everest Group’s perspective on the strengths and areas of improvement for the 16 service providers

Membership(s)

Insurance - IT Services (ITS)